Sunday, 26 July 2026 · 14:32 GST 3 packages breaching the 8-hr QC SLA SLA settings
AWAITING QC 28 SLA BREACHING 3 INSCANNED TODAY 64 PASSED TODAY 51 FAILED TODAY 4 CATALOGING FIXES OPEN 5

QC clock

28 packages awaiting QC at Marol · 8-hr B2B / 24-hr JIT SLA runs from inscan, configurable
SLA targets

Inscan

inscan → added to inventory → QC

Wrong or unknown tracking ID? Search by tax invoice no, product title or Sales Order ID instead.

Inscanned units are added to inventory before QC, not after it. Anything inscanned but not added lands on the Ordered vs Added vs Not Added report and stays flagged until closed.

Today at Marol

Inscanned
64 packages
Added to inventory
62 packages
Not added
2 packages
QC completed
51 items
QC failed
4 items
Median time to QC
2 h 40 m

On the bench — DTDC-772134560

PO SA-2026-11983 · inscanned 05:50 · added to inventory 05:58
QC due 13:50 · 42 m over the 8-hr SLA
Reorder for 403-9312876-7712345 — the original purchase failed QC (damaged). Vendor purchase: highlighted to QC.
Expected itemMaster SKUExpectedReceivedMark
Illustrated World Atlas (Hardcover)ISBN 978-93-8812345-1 · verify ISBN — books rule INZ_B09ABC1234 1 1
A photo is mandatory for every failed item. Failure auto-raises the return/refund path and a reorder on the same Sales Order ID, and notifies Cataloging on the WhatsApp loop. QC rules
These units are already in inventory from inscan — a pass releases them to dispatch, a fail reclassifies them in place (Good → Bad / Damaged / Unsellable). QC-passed items to the same destination auto-suggest Break Bulk consolidation.

Failure rate by source

failed share of items QC’d, 30 days · tick = 2.5% tolerance

QC turnaround by warehouse

median hours to verdict, 30 days · tick = 8-hr SLA