Users & Groups — ShopGlobal OMS

System / Users & Groups

ACTIVE USERS

212 / 500

licence headroom ok

GROUPS

34 / 100

dept · marketplace · country · entity

MULTI-GROUP USERS

role-based access

PENDING INVITES

expire in 7 days

DEACTIVATED

audit trail retained

A user can belong to multiple groups — assignable at creation and on edit

User	Groups	Country	Entity scope	Last active	Status
Gaurav A.info@onestaff.ai	Full accessIT	India	All entities	now	Active
Mahesh T.mahesh@…	ProcurementVendors — India	India	SUNARK · IGECOM	1h ago	Active
S. Patilspatil@…	QCMarol godown	India	SUNARK	12m ago	Active
A. Khanakhan@…	Customer CareAmazon UAENoon UAE	UAE	SG	25m ago	Active
R. Fernandesrfern@…	Customer CareNoon KSATracking	KSA	SG	2h ago	Active
N. Guptangupta@…	Accounts & Finance	India	All entities	3h ago	Active
USA 3PL operatorops@shipglobal…	DispatchShipglobal (US)	USA	IGLLC	18h ago	Restricted — 3rd party

Group model: groups can be based on department, marketplace, country or entity, and combined freely per user. Capacity: up to 500 users and 100 groups.

Group	Basis	Access summary	Members
Group 1 — Full access	Department	All modules, all settings	6
Group 2 — Procurement	Department	Orders, Purchase, Tracking (read), Tickets	28
Group 3 — QC	Department	QC/Inscan, Inventory (write), photo upload	31
Group 4 — Dispatch	Department	Dispatch, labels, Break Bulk builder	24
Group 5 — Tracking	Department	Tracking, EDD queues, courier escalations	17
Group 6 — Selling Account Manager	Department	Orders, unmapped queue, listings, account health	12
Group 7 — Customer Care	Department	CS page, returns, cancellations, reviews	22
Group 8 — Accounts & Finance	Department	All reports, refunds, write-offs, reconciliation	9
Group 9 — IT	Department	Settings, users, integrations, audit logs	5
Amazon UAE	Marketplace	Scoped to Amazon UAE SG accounts	14
Noon KSA	Marketplace	Scoped to Noon KSA accounts	8
India ops	Country	Marol godown + Mumbai office data only	64
IGECOM entity	Entity	IGECOM POs, ledger & RPT reports only	4